Chip and PIN Cards For Retailers

As a retailer, a positive experience at point-of-sale is essential to your value proposition. Fully-trained staff can help to increase your throughput as well as project the confidence and professionalism that your customers expect.

The changes brought in with Chip and PIN have dramatically increased the range of payment scenarios that frontline retail staff must deal with. To address this, Acquirer Systems has developed a range of Retailer Training Packs, designed for the card-training needs of retail merchants in the UK and Ireland.

Preconfigured Card Packs

We offer the following packs, available off-the-shelf:

United Kingdom Basic Pack

  • Visa Credit
  • Mastercard Credit
  • UK Debit Maestro (UKDM)
  • Visa Electron

Republic of Ireland Basic Pack

  • Visa Credit
  • MasterCard Credit
  • Laser Debit
  • Visa Debit

United Kingdom Extended Pack

Contains the United Kingdom Basic Pack, plus the following six cards for a total of ten cards:

  • Visa Credit: Card is Blocked
  • Visa Credit: Application is Expired
  • MasterCard Credit: PIN Tries Exceeded
  • MasterCard Credit: 1 PIN Try Remaining
  • UK Debit Maestro: Application Blocked
  • Chip Card with European EMV Domestic Application

Republic of Ireland Extended Pack

Contains the Republic of Ireland Basic Pack, plus the following six cards for a total of ten cards:

  • Visa Credit: Card is Blocked
  • Visa Credit: Application is Expired
  • MasterCard Credit: PIN Tries Exceeded
  • Maestro: 1 PIN Try Remaining
  • Laser Debit Maestro: Application Blocked
  • Chip Card with European EMV Domestic Application

Benefits

By using our Retailer Training Packs, together with the training material provided, you can ensure that:

  • Your training includes the widest possible range of customer sccenarios
  • New and existing staff are fully trained in a controlled environment
  • Retail staff learn to handle sensitive transactions in a positive manner
  • Technical staff can perform frontline diagnostic testing of POS devices

What Pack is Best?

For informal card acceptance training, we recommend the four-card, countryspecific Basic Pack. This will provide you with the classes of card most commonly encountered at point-of-sale within the UK and Ireland.

For more extensive card acceptance training, we recommend the Extended Pack which adds a number of new cards which are configured to behave in a series of troublesome, but frequently-occurring, ways.

Customization

In addition to our standard packs, we can also provide you with cards which are specific to your requirements. This can include items such as custom logo printing and design, to EMV card content which is specific to your training or testing needs. Please contact us for further details on what we can do.